Delivery Project Executive - Badge
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Name
Issuer
IBM.
Description
The badge holder demonstrates a complete understanding of their client's and IBM's business challenges and priorities; and delivers high-quality services and support to meet client expectations. They achieve high client satisfaction by building effective relationships with client management and executives. They promote an environment of growth and innovation that proactively delivers client value. They achieve profitable financial targets.
Badge Criteria
What it takes to earn this badge:
- Demonstrated knowledge of their customers strategy objectives critical success factors competition and industry trends to ensure quality delivery of services.
- Implemented customer satisfaction programs to ensure services were on a continuous improvement plan.
- Led the account team to reduce cycle time eliminate defects and improve time to delivery.
- Applied Business Unit Strategy knowledge to the delivery of services in suppt of the client's environment.
- Successfully managed overall cost schedule and service deliverables as they relate to their IBM delivery ganization.
- This badge is only available to IBM Employees and aligns to the Expert Capability level in the IBM Career Framewk.
- The Additional Infmation link below is accessible by IBM employees only.
Tags
Skills indicated by the badge
Client Relationship|Account Growth|Industry Trends|Quality|Financial Expertise|Senior Leadership|Team Building|Service Excellence|Innovation|Cost Accounting|Team Leadership|Business Management