IBM Tealeaf Customer Experience v8.7 to 9.0 - Analyst - Badge
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Name
IBM Tealeaf Customer Experience v8.7 to 9.0 - Analyst.
Issuer
IBM.
Description
The badge earner has demonstrated knowledge of events and attributes; how they are created; and how they drive search; reporting; and alerts in Tealeaf. The badge earner also demonstrated how to build; configure; and schedule reports; process scorecards; KPI scorecards; and dashboards to meet the analytics needs of the organization. Lastly the badge earner has demonstrated how to use Overstat for analysis across digital interaction points and integrate that insight into Tealeaf reporting.
Badge Criteria
What it takes to earn this badge:
- Must be an IBM client IBM Business Partner employee or IBM employee.
- Earn the Tealeaf Customer Experience – Foundations badge.
- AND - successful completion of the following 3 courses:
- 9F11G - IBM Tealeaf (v8.8 higher) Advanced Repts and Dashboards
- 9F10G - IBM Tealeaf Customer Experience (v8.8 higher) Events and Repts
- 9F08G - IBM Tealeaf cxOverstat v8.8 ( higher) Usability Analysis and Configuration.
- - successful completion of the following 2 activities:
- IBM Certified Business Analyst - Tealeaf Customer Experience Management v8.7
- 9F08G - IBM Tealeaf cxOverstat (v8.8 higher) Usability Analysis and Configuration.
Tags
Skills indicated by the badge
Tealeaf|Tealeaf CX|IBM Tealeaf CX|Customer Experience|On-Prem|Analyst