IBM Watson Customer Experience Analytics 2017 - Implementer - Badge
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Name
IBM Watson Customer Experience Analytics 2017 - Implementer.
Issuer
IBM.
Description
The badge earner understands how IBM Watson Customer Experience Analytics is implemented. They know how applications send data through IBM Universal Behavior Exchange and how to configure it. They can configure behavior analysis events to capture user struggle. The badge earner understands digital analysis tagging and how to capture web channel traffic and use tools to validate digital analysis data.
Badge Criteria
What it takes to earn this badge:
- Must be an IBM client IBM Business Partner employee or IBM employee.
- Earn: Watson Customer Experience Analytics 2017 - Intermediate badge.
- Complete course: Watson Customer Experience Analytics Data Sources and Transfer
- Complete course: Introduction to Digital Analysis Implementation f Watson Customer Experience Analytics
- Complete course: Digital Analysis Testing Tools in Watson Customer Experience Analytics
- Complete course: Universal Behavi Exchange (UBX) Use Cases
- Complete course: Behavi Analysis Event Modeling in Watson Customer Experience Analytics
- Successful completion of all course assessment quizzes with a passing grade of 80% higher.
Tags
Skills indicated by the badge
Watson Customer Experience Analytics|CXA|UBX|Advocate|Watson Marketing