IBM Watson Customer Experience Analytics 2017 - Intermediate - Badge

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Name

IBM Watson Customer Experience Analytics 2017 - Intermediate.

Issuer

IBM.

Description

The badge earner has intermediate knowledge in IBM Watson Customer Experience Analytics.  They can use filters and audiences to build journey reports.  They can explain the role of IBM Universal Behavior Exchange to send data for journey and mindset reports. They can create behavior analysis reports with breakouts and calculated metrics.  The badge earner can create behavior analysis KPI; process; and geo reports and create custom visitor session lists.

Badge Criteria

What it takes to earn this badge:

  • Must be an IBM client IBM Business Partner employee or IBM employee.
  • Earn: Watson Customer Experience Analytics 2017 - Foundations badge.
  • Complete course: Using Watson Customer Experience Analytics.
  • Complete course: Using Behavi Analysis Capability - Watson Customer Experience Analytics.
  • Complete course: Usability Snapshots in Watson Customer Experience Analytics.
  • Complete course: Best Practices f Behavi Analysis Capability - Watson Customer Experience Analytics.
  • Complete course: Universal Behavi Exchange (UBX) Intermediate.
  • Successful completion of the badge course assessment quizzes with a passing grade of 80% higher. 

Tags

Skills indicated by the badge

Watson Customer Experience Analytics|CXA|UBX|Watson Marketing

Badge Platform

Acclaim

External links

IBM Badges

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