QUATAM TEACHING ADMINISTRATION OFFICES - 2015 - Badge
Name
QUATAM TEACHING ADMINISTRATION OFFICES - 2015.
Issuer
University of Insubria.
Issued since 17 May 2016.
Description
The holder of this Badge has completed the training course of the QUATAM 2015-TEACHING ADMINISTRATION OFFICES project. QUATAM 2015 - TEACHING ADMINISTRATION OFFICES is a project aimed at improving the organisation of the Teaching Administration Offices. The project was mainly elaborated on two issues: Programming of teaching: Defining a uniform procedure of teaching programmes for the Departments and the School of Medicine, exploiting the potential of available operating systems to the maximum and defining a homogeneous procedure for the University Administration to manage teaching programmes, with special focus on planning activity and assigning teaching posts to the Departments and the School of Medicine; Timetabling lessons: Defining a homogeneous procedure for the University Administration for drafting lesson timetables, which can be used to provide organisation of teaching, for the whole academic year, which is as stable and organic as possible, with a view to continual improvement in the quality of service offered to the students and a consequent increase in the level of satisfaction. Principal issues dealt with during the project: work planning through analysis of core processes of teaching with special focus on the activities of timetable management and the activities of programming teaching; employment of tools for process design (ability to use IT systems); definition of aims and measuring their quality (through analysis of organisation and control); referring to specialist/technical consultants to assess action for any improvements and their implementation; employment of process/design communication tools (communication); presentation of scenarios.
Badge Criteria
The holder of this Badge has successfully completed the one-year training course for the QUATAM 2015 - TEACHING ADMINISTRATION OFFICES project. He or she has completed at least 60% of the training modules.
Skills
The holder of this Badge has acquired the following professional competencies: Work planningEmployment of tools for process design (ability to use IT systems)Employment of the University Planner applicationHe or she has also demonstrated possession of and ability to apply the following SOFT SKILLS: Organisational ability and management of work processes Reliability Problem solvingOpenmindedness to innovation and improvement Inclination for team work Communication and orientation towards the user
Tags
ProcessDesign, Projectmanagement